Problem
After
installing a McAfee security suite, the system will no longer load Windows
after the first reboot.
Solution
If
you are already experiencing this issue you can recover your computer using a
recent Restore Point (only required if the system will not complete booting).If you have already recovered the computer, or have not yet installed and want to proactively remove the risk of having this issue, follow the steps below:
CAUTION: This article
contains information about opening or modifying the registry.
- The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
- Before proceeding, McAfee strongly recommends backing up your registry and understanding the restore process.
- Do not run a .REG file that is not confirmed to be a genuine registry import file.
- Double-click the M icon in your taskbar.
- Click Navigation.
- Click General Settings and Alerts.
- Open the Access Protection drawer.
- Remove the check beside Use Access Protection.
- Click Apply.
- Click Start, Run, and type regedit.exe.
- Click OK.
- Navigate to
the registry key below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mfeavfk\ImagePath
- Double-click
to change the value of 'ImagePath' from system32\drivers\mfeavfk.sys
to:
C:\windows\system32\drivers\mfeavfk.sys
- Navigate to
the registry key below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mfefirek\
- Double-click
to change the value of 'ImagePath' from system32\drivers\mfefirek.sys
to:
c:\windows\system32\drivers\mfefirek.sys - Restart your computer.
- After your computer restarts you can replace the check beside Use Access Protection following steps 2-7 above.
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