Operating system
Windows Vista, Windows 7
While opening the Windows Live mail showing blank black screen only
This issue can be caused if all the following scenarios apply on the Windows computer:
•         If system have  Intel integrated graphics driver Igdkmd32.sys (32-bit) / Igdkmd64.sys (64-bit) versions  
•         If Windows Update KB2454826 installed on the computer.
•         Using Windows Live Mail versions 15.4 and later.
•         Windows automatic updates turned on already.
•         Check the windows update patch KB2454826 on installed updates screen.
•         Remove the KB KB2454826 from installed updates even it is found in windows updatescolumn.
•         Update the latest display driver for the system.
•         Update the fix utility for the same from the following link